Privacy Policy
Privacy Policy
Last Updated: March 2026
This Privacy Policy describes how Chappell Lawn Care (“Company,” “we,” “our,” or “us”) collects, uses, and protects information from users who visit our website at www.chappellcare.com (“Site”) or otherwise interact with us. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect two types of information when you use our website.
Personal Information
Personal information is information that can identify you directly or indirectly. This may include:
- Name
- Email address
- Phone number
- Address
- Service information you provide
- IP address
- Device information
This information may be collected when you:
- Fill out forms on our website
- Request a quote or service
- Contact us directly
- Subscribe to SMS or email updates
Non-Personal Information
We may also collect anonymous technical information including:
- Browser type
- Device type
- Pages visited
- Time spent on the site
- Website interaction data
This information helps us improve the performance and functionality of our website.
How We Use Your Information
We may use your information to:
- Provide lawn care services
- Respond to service requests
- Communicate with you regarding appointments or services
- Improve our website and customer experience
- Send updates about our services
- Analyze website performance and usage
SMS Communication
If you consent to receive SMS messages from Chappell Lawn Care, you may receive messages related to:
- Appointment confirmations
- Service updates
- Customer support
- Promotions or service notifications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
SMS Privacy Commitment
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
SMS opt-in data and consent will remain confidential and will not be sold, rented, or shared with third parties.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with service providers necessary to operate our website or business functions such as:
- Website hosting and technical services
- Analytics services to improve website performance
- Legal compliance if required by law
These providers are required to protect your information and use it only for the services they provide.
Cookies and Website Tracking
Our website may use cookies and analytics tools such as Google Analytics to help us understand how visitors use our site.
Cookies may collect:
- Website usage data
- Browser type
- Device information
You may disable cookies through your browser settings, though some features of the website may not function properly.
Data Security
We take reasonable precautions to protect your personal information and maintain appropriate security measures to prevent unauthorized access or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a minor, we will delete it promptly.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Your continued use of the website indicates acceptance of the updated policy.
Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us through the contact information listed on our website:
SMS Terms & Conditions
By providing your phone number and consenting to receive SMS messages from Chappell Lawn Care, you agree to receive conversational, informational, and promotional text messages.
- Reply
STOP to opt out at any time
- Reply
HELP for assistance
- Message and data rates may apply
- Messaging frequency may vary
For more information, visit: